Social CRM: The New Rules of Relationship Management
Category: Web 2.0
Andrew McAfee, principal research scientist at the Center for Digital Business at the MIT Sloan School of Management and author of the new book, Enterprise 2.0, speaks with McKinsey’s Roger Roberts, a principal in the Silicon Valley office, in Palo Alto, California, in October 2009. In the interview, McAfee answers the following questions:– How is […]
An excellent article on learning in the digital age, written by John Seely Brown (commonly known as JSB), the independent co-chairman of the Deloitte Center for the Edge. As an Edge Fellow and having worked at the Center for the Edge, I can attest to JSB’s brilliance and passion for learning. He is a true […]
Call it a culture shift, call it new technologies, call it a consumer fad, call it what you will, Web 2.0 is worth it for business.Web 2.0 is worth it for business McKinsey Quarterly’s “Global Survey” analyzed responses from 1,700 executives to derive the business benefits gained from using Web 2.0 tools across three areas: […]
If you have 25 minutes, if you have 10 or even 5, you must check this out. We have compiled, within this slideshow, 5 popular YouTube videos dating back to 2007 that educate us about the new web and world we are operating in. Essentially, we storyboarded the progression of the web originating with globalization […]
The world is changing and becoming more connected, networked, open-sourced, and community-driven. What does this really mean? We can’t ignore it. It impacts our personal lives, our businesses and or institutions. One aspect of all of this that is irrefutable is that we are most likely to succeed when we engage in the power of […]
Take a look at these web-conferencing tools Dim Dim and Twiddla both provide great services for easy web-browser collaboration, whiteboarding, etc. with no downloads. With more online collaboration and less travel, look for these services to be second-nature in no time.
The next wave of the internet – Web 2.0 – is for real. Take a read at this recent white paper from IBM on social networking and its implications on telecom providers.
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Surfing The New Web Wave
Check out this SlideShare Presentation: Surfing The New Web Wave View more presentations or upload your own. (tags: enterprise 2.0 office 2.0)