Month: September 2010
Social CRM: The New Rules of Relationship Management
I was thinking as I was running today about how much I love Pandora. My thoughts turned to why I love Pandora and the best word to describe why is “discovery.” Pandora helps me discover new music. It’s the discovery process that I love the most. I then started thinking about how the music industry […]
What Ever Happened to It’s A Wonderful Life? by Kent Hickman, finance professor at Gonzaga University. “In It’s A Wonderful Life, Jimmy Stewart runs the family savings and loan business. His financial institution made money the old fashioned way by paying depositors interest and lending the money out at a higher rate. For example, by […]